Can a lead also be a customer?

Can a lead also be a customer?

23-08-2014 02:42:15 Wg Miron Matecki

Yes. A lead, is potential new business, which can also come from an existing company or customer in your CRM.

When you convert such a lead the CRM will notify you that the lead may already exist and you will have the chance of linking the lead to the existing account.

Miron Matecki

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