None of our administrators have access to any content that is uploaded to our services.
Zoho infrastructure automatically replicates the data for more reliability/availability. The backups are also automated where the data is compressed and password protected.
Backups are stored off site for added security and protection from natural disaster, fire etc.
In addition, you are able to manually export all of your data using the standard admin functions in Zoho CRM
Finally, should you wish Zoho to do this for you, you are able to request a physical backup in addition to the measures mentioned above (a chargeable task).
Zoho infrastructure automatically replicates the data for more reliability/availability. The backups are also automated where the data is compressed and password protected.
Backups are stored off site for added security and protection from natural disaster, fire etc.
In addition, you are able to manually export all of your data using the standard admin functions in Zoho CRM
Finally, should you wish Zoho to do this for you, you are able to request a physical backup in addition to the measures mentioned above (a chargeable task).