Is it possible to allow customers to enter problems on your website, then log them in the CRM?

Is it possible to allow customers to enter problems on your website, then log them in the CRM?

23-08-2014 02:42:14 Wg Miron Matecki

Same concept as web to lead.  we would customise case screen then generate HTML, your web guy would then create a web form using this rendered HTML. Anything entered into it would go straight to CRM under their name.

Miron Matecki

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