This is where it's such good value. There are ZERO costs involved for:
+ upgrades
+ patches
+ zoho related questions (zoho support)
Training and further customisations can be done by us for as little as 100USD per month for 4 hours per month.
Basically we would be able to tailor make a support package to suit your needs and budget.
Training can be done via skype and Zoho Meeting. initial training ('train the trainer concept), will be included in intial project). Further training can be included in the support.
Support activities can include:
+ Additional customisations on an as required basis
+ Reports – new reports created, current reports optimized
+ Dashboards – optimization according to shifts in corporate focus
+ Assistance with technical issues/questions
+ Expediting Zoho support cases/questions
+ Submission of feature requests to Zoho
+ Online assistance/training as required
+ Assistance with Outlook integration if required
+ Production of corporate user guides (if required)
+ Production of CRM/process workflow documentation (if required)
+ Advice and Implementation of additional Zoho online tools such as
+ Zoho Chat, use in Sales / Support
+ Zoho Challenge, use for testing students
+ Zoho Polls, use for experience feedback
+ upgrades
+ patches
+ zoho related questions (zoho support)
Training and further customisations can be done by us for as little as 100USD per month for 4 hours per month.
Basically we would be able to tailor make a support package to suit your needs and budget.
Training can be done via skype and Zoho Meeting. initial training ('train the trainer concept), will be included in intial project). Further training can be included in the support.
Support activities can include:
+ Additional customisations on an as required basis
+ Reports – new reports created, current reports optimized
+ Dashboards – optimization according to shifts in corporate focus
+ Assistance with technical issues/questions
+ Expediting Zoho support cases/questions
+ Submission of feature requests to Zoho
+ Online assistance/training as required
+ Assistance with Outlook integration if required
+ Production of corporate user guides (if required)
+ Production of CRM/process workflow documentation (if required)
+ Advice and Implementation of additional Zoho online tools such as
+ Zoho Chat, use in Sales / Support
+ Zoho Challenge, use for testing students
+ Zoho Polls, use for experience feedback