What's a 'potential' or 'opportunity'?

What's a 'potential' or 'opportunity'?

23-08-2014 02:43:26 Wg Miron Matecki

An Opportunity is called a 'potential' in Zoho CRM, an opportunity is a future sale.  It has not been closed yet, but it is potential revenue for the company.

It is not the same as a lead, but rather, is a converted lead, ie. a lead that has been qualified and one which sales are sure stands a good chance of turning in to a sale.

Miron Matecki

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