Miron Matecki

Blog by Miron Matecki

Can Outlook plugin log against the CRM contact even I use a different email account?

You can emails to the contacts from different Outlook email accounts.

Just install the Outlook plugin then login to the Outlook plugin using your password and start adding emails to the Contacts in Zoho CRM from that Outlook account.

Czytaj więcej

Miron Matecki

23-08-2014 02:39:17 - Komentarz(e)

Zoho Publikuje Zoho Projekty 2.0

Warszawa, 01 lipca 2009.

Zoho Project .0

Nowe Funkcje Współpracy Ułatwiające Realizację Projektów

Zoho opublikował Zoho Projekty 2.0, najnowszą wersję oprogramowania służącego do zarządzania projektami oraz współpracy zespołów roboczych on-line. Dzięki Zoho Projekty 2.0, użytkownicy będą mogli ko...

Czytaj więcej

Miron Matecki

23-08-2014 02:38:15 - Komentarz(e)

What data security measures are in place?

On demand CRM providers take security very seriously as their business relies entirely on the ‘trust factor’.

None of the CRM administrators have access to any content that is uploaded to our servers.

The CRM infrastructure automatically replicates the data for more reliability/availability. T...

Czytaj więcej

Miron Matecki

23-08-2014 02:38:15 - Komentarz(e)

Can I do Mass eMail Campaigns using a CRM?

Yes! A CRM will allow you to quickly and easily segment your leads or customers, based on a number of criteria which you can define. By using Zoho CRM you can reach the right people with the right information. Your team can create campaign email templates which pull customer-specif...

Czytaj więcej

Miron Matecki

23-08-2014 02:38:15 - Komentarz(e)

What are the benefits of a CRM to a Marketing Manager?

Marketing Managers can use the CRM to add marketing campaigns such as magazine advertisements, TV commercials, search engine marketing, Pay per Click (PPC) campaigns etc. Details such as budgets and activities are recorded against campaigns. Leads gained from the marketing campaigns can ...

Czytaj więcej

Miron Matecki

23-08-2014 02:37:31 - Komentarz(e)

Zoho zwycięzcą konkursu Webware 100

Rafe Needleman, który rokrocznie ogłasza zwycięzców w rankingu Webware 100 opublikował informację o zdobywcach nagród w roku 2009. Prosiliśmy Was abyście głosowali na Zoho w tegorocznej edycji Webware a wy entuzjastycznie poparliście Zoho! Dziękujemy za głosy, które oddaliście na Zoho , dzięki wam z...

Czytaj więcej

Miron Matecki

23-08-2014 02:37:31 - Komentarz(e)

What are the benefits of CRM to a Sales Manager?

A CRM can be a tremendous tool for sales managers. It can be used to train new sales people on your sales process as the tool will reflect the process very closely. By implementing communication templates and standards you can increase employee efficiency and make employees more productive, sa...

Czytaj więcej

Miron Matecki

23-08-2014 02:37:31 - Komentarz(e)

What are the payoffs of using a CRM?

+ Increased per-customer revenues
+ Greater cross-sell and up-sell success
+ Trimmed sales cycles
+ More-efficient call center operations
+ Impr+oved sales forecasting
+ Fewer customer problems
+ Better-informed marketing decisions

Czytaj więcej

Miron Matecki

23-08-2014 02:37:31 - Komentarz(e)

Is the concept of on-demand CRM safe?

Due to the on-demand model's tremendous economies of scale and focus on service delivery, many CRM providers provide higher service levels than the vast majority of companies can achieve on their own. They use the best technologies, policies, and procedures to ensure security at the facilities, appl...

Czytaj więcej

Miron Matecki

23-08-2014 02:37:31 - Komentarz(e)

What are some KPI metrics I can measure after I implement a CRM?

After implementation of a CRM, businesses can typically measure the following suggested KEY METRICS:

Sales
+ Sales closure rate
+ Sales quota attainment
+ Average sale size
+ Numbers of communications to close sales (calls, emails etc)
+ Reductions in Sales 'ramp time' (the time it takes to ...

Czytaj więcej

Miron Matecki

23-08-2014 02:37:31 - Komentarz(e)

What are some of the non-tangible benefits and advantages of implementing a CRM?

SALES

+ Insight into total and weighted Sales Pipelines for domestic/international teams
+ Insight into Lead / Customer demographics
+ Insight into Sales Team activities
+ Ability to store Sales related documentation in central location
+ Centralised data for nationwide Sales teams, collabora...

Czytaj więcej

Miron Matecki

23-08-2014 02:37:31 - Komentarz(e)

What are some typical Benchmark Sales KPIs?

+ Sales Force Size over Period
+ Annual Sales Head Count Increase/Decrease
+ Sales Support to Sales Rep Ratio
+ Sales Manager to Sales Rep Ratio
+ Tenure Breakdown of Sale Force
+ Years of Sales Experience per Sales Rep
+ Years of Industry Experience per Sales Rep
+ Annual Sales Turnover Rate...

Czytaj więcej

Miron Matecki

23-08-2014 02:37:31 - Komentarz(e)

What are the benefits of a CRM to a Customer Support Manager?

Customer Support Managers can use the CRM to log all customer service requests in one central location and assign them to the relevant person or team to resolve. Support case status can be tracked and automatic notifications can be set up to alert the support rep or manager if a support case i...

Czytaj więcej

Miron Matecki

23-08-2014 02:37:31 - Komentarz(e)

What is CRM?

The simplest, broadest definition can be found in the name: CRM is a comprehensive way to manage the relationship with your customers — including potential customers — for long-lasting and mutual benefit. More specifically, modern CRM systems enable you to capture information surrounding customer in...

Czytaj więcej

Miron Matecki

23-08-2014 02:37:30 - Komentarz(e)

What questions should I ask to gather high level CRM requirements

What are your main roles?

What seems to be working?

What are some of the things that aren’t working?

What would you like to change or improve?

Tell me about the “need to improve your business”.

What has been the impact of the issues you have observed?

How would you like to see thin...

Czytaj więcej

Miron Matecki

23-08-2014 02:37:30 - Komentarz(e)

Do I need to create any custom fields in Zoho CRM before importing data?

If you have been using a CRM or other system to store customer information and and have created custom fields, that are beyond the standard fields in Zoho CRM, then yes. Before importing the data in Zoho CRM, you would have to create the custom fields in Zoho CRM and then do the migration, matching ...

Czytaj więcej

Miron Matecki

23-08-2014 02:37:30 - Komentarz(e)

Does Zoho backup data? How often is databacked up?

None of our administrators have access to any content that is uploaded to our services.

Zoho infrastructure automatically replicates the data for more reliability/availability. The backups are also automated where the data is compressed and password protected.

Backups are stored off site for a...

Czytaj więcej

Miron Matecki

23-08-2014 02:37:30 - Komentarz(e)

What are the rules for imprting data in Zoho CRM?

First row of the given file will be treated as field names.

Please ensure your file size does not exceed 5 MB.

Before importing the data all duplicate records will be ignored from the XLS/CSV/VCF file.

Duplicate check will be performed based on the Email field of Leads and Contacts modules,...

Czytaj więcej

Miron Matecki

23-08-2014 02:37:30 - Komentarz(e)

Problemy zarządu

Będąc Prezesem firmy, chcesz mieć zawsze aktualny, całościowy obraz organizacji.

Zoho CRM zapewni Ci:

Spójny model zarządzania wszystkimi obszarami działalności przedsiębiorstwa (sprzedaż, marketing, zarządzanie pracownikami, zarządzanie projektami itp.)
Raporty, umożliwiające obiektywną ocenę bieżące...

Czytaj więcej

Miron Matecki

23-08-2014 02:37:30 - Komentarz(e)

Jeden milion użytkowników

Z ogromną przyjemnością pragniemy Państwa poinformować, że w niespełna trzy lata od publikacji pierwszej aplikacji Zoho (Edytor Tekstu Zoho Writer) ponad Milion Użytkowników korzysta z naszego serwisu. Jest to niezwykle ważny dla nas kamień milowy i z tej okazji chcemy podziękować wszystkim Użytkow...

Czytaj więcej

Miron Matecki

23-08-2014 02:37:30 - Komentarz(e)

Poprzedni

Następny

Zapisz się na RSS